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Customer/Customer Portal

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Customer/Customer Portal

Customer Portal

Real-Time Access, Anytime They Need It.

Customer Portal: Empower Your Clients with Access

Clients can check invoices, track payments, and view order updates anytime. This reduces manual queries, builds transparency, and keeps everything organized for better service.

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Key Features of Light Cloud

Invoice Access

Customers can securely view, download, and track all their invoices in one place, reducing the need for back-and-forth emails or phone calls.

Real-Time Payment Tracking

Allows clients to monitor payment status instantly, helping both parties stay updated and reducing delays or confusion in the payment process.

Order Status Updates

Clients can check order progress, from confirmation to delivery, enhancing transparency and improving overall satisfaction with timely updates.

Document Sharing

Important files like contracts, receipts, and estimates can be shared directly, ensuring fast communication without relying on external platforms.

Profile Management

Customers can update their contact info, billing details, and preferences anytime, helping maintain accurate records and personalized experiences.

Support Ticket Management

Customers can create, view, and track support tickets directly through the portal, ensuring faster issue resolution and clear communication with the support team.
Affordable Cost
Quality Work

Yes, all invoices are available for viewing and download in PDF format directly from the customer’s dashboard.

Absolutely! The portal is fully responsive and works seamlessly across mobile, tablet, and desktop devices.

The portal uses SSL encryption and role-based access controls to ensure your customer data remains safe and confidential.

Yes, customers can submit tickets, send messages, and receive replies from your team—all within the portal.

Why Use Light Cloud ERP’s Customer Portal?

Enhanced Customer Self-Service

Customers can access their invoices, transactions, and update personal details, empowering them to manage their own accounts.

Quick Access to Information

Instantly view order statuses, payments, and reports, making it easier for customers to stay updated.

24/7 Availability

The portal provides round-the-clock access, allowing customers to manage their needs at their convenience.

Streamlined Communication

Direct messages and support requests via the portal lead to quicker responses and better service.

Cost and Time Savings

Automates routine tasks and minimizes the need for manual support, improving overall operational efficiency.

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